Privacy policy

Hôtel Oui GO! understands the importance of protecting the personal information of its customers and is committed to respecting your right to the protection of your personal information. This policy explains what type of personal information is collected, how it is used, and the contexts of disclosure. Please be advised that your use of this website confirms that you accept that your personal information may be used in accordance with this privacy policy. At its discretion, Hôtel Oui GO! may modify the Privacy Policy from time to time, with the most recent version being displayed on its website.

Hôtel Oui GO! limits the collection of personal information to information necessary for the stated purposes. When making reservations, you will need to provide certain personal information, including your name, email address, residential address, date of birth, phone numbers, booking details, and information requested by the hotel during check-in or check-out, details of an event you hold at one of the hotels, and data necessary for payment processing, including credit card numbers excluding their CVV, to complete the transaction, and thereby, you implicitly consent to allow Hôtel Oui GO! to use this information.

It is not safe to transmit your payment data, including your credit card numbers, via email, SMS, or social media. To protect this data, please transmit it to us only through our booking module on our website or by phone.

It is not the intention of Hôtel Oui GO! to collect personal information from minors (as defined by applicable laws). In the event of such a case, we invite the parent or guardian of the minor to contact us so that we can take appropriate steps to delete the said information.

To facilitate the management of reservations and sales, Hôtel Oui GO! uses specialized third-party platforms, such as MEWS and Square. These platforms may collect certain personal data about you in order to provide the requested services.

MEWS: This hotel management platform is used to process your reservations. MEWS servers are located in the United States. In accordance with current regulations and at your request, the personal data recorded by MEWS may be deleted from their systems.

Square: This payment platform is used for transactions made on our website. Square may collect information relating to your payments, such as your credit card number. You can find more information on Square’s privacy practices by consulting their privacy policy.

By using our services, you accept that your personal data may be transferred to and processed by these third-party platforms in accordance with their respective privacy policies.

For any complaints regarding the use of your personal data, please contact: chantale.morin@hotelouigo.com

Politique Mews

Politique Square